Company Refund Policy

Neeti Web Solutions offers a comprehensive portfolio of our previous work so you can review and assess the quality of services we provide. By doing so, you will better understand the level of service you can expect from us. Most importantly, we ensure that all your questions are answered before the work commences. You are encouraged to visit our office, send us an email, or call us with any inquiries regarding our services before making any payments for site design, development, SEO/SMO, logo design, domain registration, or web hosting services.

We are eager to collaborate with you. Once we receive your confirmation to proceed, we immediately begin working on your project. Therefore, if you later choose to cancel or halt the work after confirmation, the payment already made will be non-refundable. Our goal is to provide each of our clients with high-quality, professional services. Since we maintain close communication with our clients and proceed only after receiving their approval, we do not offer refunds once payment is made. It is explicitly stated that payments are non-refundable under any circumstances.

Eligibility for Refund

Refunds may be eligible under the following conditions:

  • If we fail to deliver the service.
  • If the delivered service does not meet the specifications or requirements as agreed upon.

Refund Eligibility

Refunds are available only for orders canceled within a specified timeframe. To qualify for a full refund, cancellation requests must be made within 24 hours of placing the order.

  • Refund Process: After verifying your cancellation request or confirming the defect or damage, we will process the refund within [7] business days. The refund will be issued to the original payment method used for the purchase.
  • Processing Time: Depending on your bank or payment provider, it may take an additional [10-15] business days for the refund to be reflected in your account.

By using our services, you agree to comply with this agreement and follow the policies laid out in this document. If a user violates our policies, Neeti Web Solutions reserves the right to disable or terminate the user’s contract. This termination will be final and not subject to recovery.

How to Initiate a Refund?

To request a refund, please follow these steps:

  1. Contact our customer support team via email at support@neetiwebsolutions.com or through the contact form on our website.
  2. Provide a detailed explanation of the reason for your refund request, including relevant order numbers or transaction IDs.
  3. Our customer support team will review your request and respond within 3-5 business days.

Exemptions from Our Refund Policy

The following scenarios are not eligible for a refund:

  • Services that have been partially or fully completed.
  • Services canceled or terminated due to non-payment or breach of contract.
  • Services that are deemed satisfactory but do not meet the customer’s expectations.

Changes to the Refund Policy

Before making any payment, we strongly encourage you to thoroughly read and understand our refund and cancellation policy. Please feel free to contact us if you have any questions or concerns regarding our policies.

We reserve the right to modify or update our refund policy at any time without prior notice. It is your responsibility to review our refund policy periodically for any changes.

By using our services, you acknowledge that you have read, understood, and agree to the terms of our refund policy.

Contact Information:

For any inquiries, clarifications, or support, feel free to contact us at:

Phone: +91 9355 154 376
Email: info@neetiwebsolutions.com